Brighter Global Power closes – what it way for patrons

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Small fuel and electrical energy provider Brighter Global Power has closed, and is shifting all consumers throughout to its spouse Robin Hood Power. If you are a Brighter Global Power consumer, your provide would possibly not be affected – here is what you wish to have to understand.

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The corporate published a observation on its web site on 21 December pronouncing it had taken the “tricky determination” to near, including: “We now not consider that marketplace prerequisites, or our underlying operation, make for a sustainable industry style in the longer term.”

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Brighter Global Power says consumers’ provide will proceed as standard with Robin Hood Power – the fee you pay will not pass up, and if you are on a hard and fast tariff, so that they can proceed till the top of the restore. On the other hand, in the event you need to transfer you’ll be able to achieve this with out being charged go out charges – use our loose Reasonable Power Membership to seek out the marketplace’s most sensible offers.

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I am a Brighter Global Power consumer – what do I want to do?

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You do not want to do anything else as you’ll be able to be routinely transferred to Robin Hood Power.

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Brighter Global Power wrote on 21 December that the transfer to Robin Hood Power may occur inside of weeks of the statement – so for so much consumers, it will have to be approximately now. You will have to obtain a Robin Hood Power welcome % that incorporates your new phrases and stipulations and main points of ways you’ll be able to touch Robin Hood Power.

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As Brighter Global Power says any go out charges will probably be waived, this can be a just right chance to test you are nonetheless at the least expensive tariff – use our loose Reasonable Power Membership to take action.

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Martin Lewis

Get Our Loose Cash Guidelines E mail!

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Will my tariff amendment by any means?

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It won’t get to any extent further pricey. Brighter Global Power says you’ll be able to be routinely transferred onto a Robin Hood Power tariff that is identically priced or less expensive.

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If you are on a hard and fast tariff, your tariff finish date won’t amendment – then again, you will not be charged an go out rate if you wish to transfer clear of Robin Hood Power. Robin Hood Power says you’ll be able to do that at any time.

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There will be no amendment to the best way you pay – so should you lately pay by way of direct debit, so we can be transferred throughout to Robin Hood Power, whilst when you pay on receipt of your invoice with a view to additionally proceed.

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While will I am getting my ultimate invoice from Brighter Global Power?

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This will likely arrive by way of the top of January. Brighter Global Power says you will have to ring 0800 028 2332 when you’ve got any questions.

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What if my account’s in credit score?

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We’ve not had an reputable solution to this but, but if we referred to as the Robin Hood Power customer support workforce we have been advised consumers may have a decision among having remarkable credit score balances refunded or transferred throughout to their new Robin Hood Power account.

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How can I get entry to my account and expenses?

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You’ll be able to get entry to antique expenses in your Brighter Global Power account till 21 February 2018 (despite the fact that it if truth be told says 2017 on its site) at www.brighterworldenergy.com within the ‘My Account’ segment.

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In case you stay with Robin Hood Power you’ll be able to want to sign in for a brand new on-line account.

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